Customer demand for our product is the most powerful. Ask to speak to a manager or the frozen buyer for the store. Then tell them our company name and what our product is. The more info you give them the better.
You can also email us at firstname.lastname@example.org and give us the market or juice bar info for us to follow up:)
We ship all orders via FedEx or UPS. When your order is shipped from our warehouse, your order will arrive at your door in 3 business days or less. Once delivered, please place your Pitaya packs in your freezer.
Orders going to a business address will ship Monday - Tuesday and take roughly 1-3 days to arrive when shipped. Orders going to a residential address will ship Monday - Tuesday and take roughly 1-3 days to arrive when shipped. If you have any questions about shipping or would like an estimated delivery, please contact us at email@example.com.
When your order is ready to ship, our warehouse packs the order and then creates a FedEx or UPS tracking number which is emailed to you later that same day. If you do not get a tracking number emailed to you, please email us at firstname.lastname@example.org and we will provide you with one. Please also check your email junk folder before contacting us as they sometimes end up there.
In the rare case this might happen (wink wink;), your request needs to be emailed to email@example.com before 5:00 pm (Local Time) the day before your order ships. Please supply your name and order number in the email.
Due to the fact that Pitaya Foods products are perishable food items, all sales are final. In the event your order does not arrive to your satisfaction, please contact us at firstname.lastname@example.org your order number and any additional details. A photo of any issue is required for any potential refund.